We Can't Do It Alone
Get Satisfaction Wants You!

Get Satisfaction powers social support for some of the worlds biggest brands including Pampers and Walmart, as well as for fast growing start-ups, including Gilt.com and Spotify.

But did you also know:

We offer robust APIs to enable turnkey integrations with other technologies
Our SaaS platform so easy to implement that you can get it up an running in less than a day
We support multiple use cases from social media engagement to customer service and support
We already integrate with leading social CRM technologies, including Facebook, Salesforce, and Hootsuite
We win awards for our customers... just ask Mint.com who won the 2011 Forrester Groundswell Award for their implementation of Get Satisfaction

So why wouldn't you want to partner with us and bring the value of Get Satisfaction to your customers?

We offer three partnership opportunities:

Jargon Alert: Whether you're a value-added reseller, systems integrator, digital agency, social media consultancy, or an independent software vendor, Get Satisfaction has a partner program that will work for you.

Resell Get Satisfaction as Part of your SaaS or Professional Services Offering

As a platform that provides value across the spectrum of CRM use cases, Get Satisfaction can be a value-add for a variety of partners who offer solutions for service/support, marketing automation, customer contact, and social media monitoring and response. Our enterprise editions are an easy addition to your complete product/service pakcage. You earn a 30% recurring margin for the life of your client's account.

Here's what you get from us:

Access to our reseller portal to register leads and get our latest sales and marketing collateral
Technical certification so that you can bill technical and strategic services on top of Get Satisfaction installation
World-class community management certification so that you can offer community moderation as a managed service
A dedicated Partner Account Manager who will help you maximize the revenue potential of your relationship with Get Satisfaction
Early entry into Beta Programs for new product intiatives and partner-only review of our product roadmap

Bottom line: Reselling Get Satisfaction allows you to leverage our cutting-edge social CRM value propositions and extend value to your customers. is a win-win-win.

Integrate Get Satisfaction into Your Product

Not ready to refer or resell, but have a great idea for integrating Get Satisfaction into your product or platform? No problem! We have robust APIs to enable integrations that power both customer service/support and social media marketing use cases. Few platforms can power the variety of social CRM value propositions that Get Satisfaction can. Join the GetSat club and be like Hootsuite, Zendesk, Atlassian, and Salesforce.com.

Developer information is here.

Get Satisfaction Referral Programs

We have two types of referral programs that enable you to offer Get Satisfaction to your customers:

Campaign-based Promotions for Month-to-Month Accounts - If you want to offer GetSat as part of a bundle or discounted promotion, we can generate a coupon code and landing page just for your customers.
Commission-based Referral Program for Annual Accounts - For select partners, we offer a commission of 20% for annual accounts. You evaluate and qualify your leads, and we take care of closing the deal and billing the client.

We'd love to talk to you about becoming a partner. Let us hear from you.

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Customer Testimonials

"We knew Get Satisfaction provided community-based support and was also really simple to set up and integrate. With a small team, that was important."

Andres Sehr
Spotify Head of User Communication

"Facebook, Twitter, and blogs couldn’t support the level of customer engagement we wanted. We needed a direct feedback loop – a dedicated place where people could exchange ideas, provide detailed input on how to improve the product, and get answers to support questions."